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Latest Updates

April 1st Chief Executive Officer (CEO) Karachi Water Sewerage Corporation (KW&SC) Engineer Syed Salahuddin Ahmed instructed to implement special arrangements for the supply and drainage of water throughout the city before Eid-Ul-Fitr. March 12th Mayor Karachi and Chairman Karachi Water and Sewerage Corporation (KW&SC), Barrister Murtaza Wahab, has announced plans to ensure an additional 300 MGD water supply in Karachi before the end of his tenure as mayor. April 1st CEO KW&SC Syed Salahuddin Ahmed will represent Pakistan in the Global Water Summit to be held in London.

FAQs

Here are the steps to get a new water connection from Karachi Water and Sewerage Corporation (KWSC)

Visit the website: kwsc.gos.pk

Download Mobile App: kw&sc Consumer App and register yourself and apply

Or. Visit your nearest KW&SC’s Executive Engineer’s office located in each town and collect the application form for a new water connection.

Visit the website: kwsc.gos.pk and enter your Consumer number

Download Mobile App: kw&sc Consumer App and register yourself and apply
Visit the KWSC office Consumer Center at 9th Mile, Near PAF Base, Shahrae- Faisal or Near Civic Center Gulshan-e-Iqbal Karachi

Or Call KWSC Helpline: at (021) 99225000 and request a duplicate bill. You'll need to provide your consumer number and CNIC number.

Or Via Email KWSC at info@ kwsc.gos.pk

Don’t forget to write your consumer number, CNIC number, and request for a duplicate bill.

Visit the website: kwsc.gos.pk

  • Download Mobile App: kw&sc Consumer App and register yourself and apply
  • Or. Visit your nearest KW&SC’s Executive Engineer’s office located in each town for complaint.
  • Or Visit the KWSC office Consumer Center at 9th Mile, Near PAF Base, Shahrae- Faisal or Near Civic Center Gulshan-e-Iqbal Karachi
  • Or Call the KWSC helpline at (021) 99225000 (24/7)

Or Message the KWSC Facebook page (http://facebook.com/@kwsc.gos....)

KW&SC will assign a complaint number and send a team to address the issue.

Visit the website: kwsc.gos.pk

  • Download Mobile App: kw&sc Consumer App and register yourself and apply
  • Or. Visit your nearest KW&SC’s Executive Engineer’s office located in each town for complaint.
  • Or Visit the KWSC office Consumer Center at 9th Mile, Near PAF Base, Shahrae- Faisal or Near Civic Center Gulshan-e-Iqbal Karachi
  • Or Call the KWSC helpline at (021) 99225000 (24/7)

Or Message the KWSC Facebook page (http://facebook.com/@kwsc.gos....)

KWSC will assign a complaint number and send a team to address the issue.

Visit the website: kwsc.gos.pk

  • Download Mobile App: kw&sc Consumer App and register yourself and apply
  • Or. Visit your nearest KW&SC’s Executive Engineer’s office located in each town for complaint.
  • Or Call KWSC Helpline: at (021) 99225000. You'll need to provide your consumer number and CNIC number.
  • Or Visit the KWSC office Consumer Center at 9th Mile, Near PAF Base, Shahra-e- Faisal or Near Civic Center Gulshan-e-Iqbal Karachi

Or Message the KWSC Facebook page (http://facebook.com/@kwsc.gos....)

KWSC will assign a complaint number and send a team to address the issue.

To order a water tanker from Karachi Water and Sewerage Corporation (KWSC), follow these steps:

Visit the website: kwsc.gos.pk to order the Tanker Service

Or Download Online Tanker Service Mobile App

Or Call the KWSC helpline at (021) 99225000 (24/7)

To complain about the online tanker service of Karachi Water and Sewerage Corporation (KWSC), you can contact them through the following channels:

  • KWSC Complaint Cell: Call (021) 9922 5000 (24/7) and select the option for tanker service complaints
  • KWSC Website: Submit a complaint online through the KWSC website ((link unavailable))
  • KWSC Mobile App: Download (available for Android and iOS) and submit a complaint
  • Email KWSC at: complaintcell@KWSC.gos.pk
  • KWSC Facebook Page: Message the KWSC Facebook page (http://facebook.com/@kwsc.gos....)

Visit KWSC Office: Go to your nearest KWSC office and submit a written complaint

KWSC will investigate and resolve your complaint regarding the online tanker service.

To contact the Executive Officer (EXEN) of your area in Karachi Water and Sewerage Corporation

Visit KWSC Website: and get the contact details and email address

Or Visit your nearest KW&SC’s Executive Engineer’s office located in each town

Call KWSC Helpline: at (021) 99225000. You'll need to provide your consumer number and CNIC number and other required details.